Defining the skills citizens will need in the future world of work : McKinsey

To future-proof citizens’ ability to work, they will require new skills—but which ones? A survey of
18,000 people in 15 countries suggests those that governments may wish to prioritize.
Research by the McKinsey Global Institute has looked at the kind of jobs that will be lost, as well as
those that will be created, as automation, AI, and robotics take hold. And it has inferred the type of
high-level skills that will become increasingly important as a result¹. The need for manual and
physical skills, as well as basic cognitive ones, will decline, but demand for technological, social and
emotional, and higher cognitive skills will grow.
Governments are keen to help their citizens develop in these areas, but it is hard to devise curricula
and the best learning strategies without being more precise about the skills needed. It is difficult to
teach what is not well defined.
We, therefore, conducted research that we hope will help definitions take shape and could
contribute to future-proof citizens’ skills for the world of work². The research identified a set of 56
foundational skills that will benefit all citizens and showed that higher proficiency in them is already
associated with a higher likelihood of employment, higher incomes, and job satisfaction³.

Defining foundational skills for citizens
Some work will, of course, be specialized. But in a labor market that is more automated, digital, and
dynamic, all citizens will benefit from having a set of foundational skills that help them fulfill the
following three criteria, no matter the sector in which they work or their occupation:

-add value beyond what can be done by automated systems and intelligent machines
-operate in a digital environment
-continually adapt to new ways of working and new occupations

We used academic research and McKinsey’s experience in adult training to define what these
foundational skills might be (Exhibit 1). We started from four broad skill categories—cognitive,
digital, interpersonal, and self-leadership—then identified 13 separate skill groups belonging to
those categories. Communication and mental flexibility are two skill groups that belong to the
cognitive category, for example, while teamwork effectiveness belongs to the interpersonal
category.

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https://www.mckinsey.com/industries/public-and-social-sector/our-insights/defining-the-skills-citizens-will-need-in-the-future-world-of-work?cid=always-pso-fce-mip-mck-oth-2106-i1a&sid=611084c072d1613d98c6f6bc&linkId=126984505&fbclid=IwAR11iSjQgsy5uG0E2pz9_ktWY6H

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